I attended an event this morning for a foundation’s 10th anniversary. Each table participated in the breakout session, assigned with a specific topic. My table’s topic was leadership. Everyone around the table was asked to share how they show and facilitate leadership and had already been asked to share something recent they are proud of. The last womanContinue reading “Leadership Defined”
I saw the above in a random post this morning. I’d like to take that 2% and up it to the 20% reminder Pareto’s Law conveys. Shape it how you want to, 20% of the people in your life cause 80% of the problems, 80% of your time goes to 20% of your customers, etc.Continue reading “Commit To Mutual Support, Double Your Success”
It is true, many of us work and/or live in environments that are fueled by doing what is ‘urgent’. The question is, who defines what is urgent? It is important to occasionally take a step back and review your own mission, goals, etc. and determine if your daily actions and activities are leading you towardsContinue reading “Urgent vs. Important”
Say you are a manager/leader in your organization. Say you have an employee or two that act out somewhere in the organization. You figure, the problem will take care of itself either through the person leaving, lower management addressing it, or their co-workers addressing it. You are a leader after all, in mid or evenContinue reading “One More Reason To Address An Employee’s Negative Behavior”
The brief article, linked to below, is an interesting read regarding customer service, and includes this very valid statement, “There is only one customer, the one in front of you.” Click here to read the article.
“No” is a complete response. I had the great pleasure of spending sometime this week with a friend and colleague, Deborah Siegel, PhD. While talking with Deborah, she shared something amazing. She said she has a place in her office where she marks down when she says ‘no.’ So why is saying no a bigContinue reading “No.”
This TEDx video from the TEDxWomen event I organized has one of my favorite thoughts within it…Marcia, who swam the English Channel, notes when people discourage a goal, call it crazy, etc., it equates to “leveling the field” – the notion that if they can’t do what you are aiming for, then you can’t either.Continue reading “Set Your Goal, Listen To Yourself”
With stats showing over 75% of the U.S. workforce is unhappy with their job(s) you have to begin to wonder why they stay. Where is the value for them in maintaining the misery, not only for themselves, but most likely, the ripple impacts their family and friends? Money and/or family, is the response I mostContinue reading “What Is It Really Worth? Or, If You Aren’t Contributing Give Up Your Seat At The Table”