Oversight is very popular, and obviously necessary within the workplace. Accountability seems to be less of a mandate, and that is a problem. The only way to engage yourself, employees, and/or customers is to combine oversight and accountability.
I’m not sure when accountability fell out of fashion, but a lack of accountability equates to lost employees, lost profits, lost vision. I’m talking about accountability on every level. Are you being honest with employees about the job they are interviewing for and/or the culture of the company? Are employees working within a dynamic that they operate knowing win or lose people at every level of a decision making, or production making process will be held accountable? Is the organization showing appreciation for those exceeding the bar? Are people being both rewarded and held responsible for both the good and the bad? You get the picture.
Accountability seems to surface during conversation that are wrapped within something that may or has gone wrong. This is where it gets its bad rap. Regardless of whether or not your organization is engaged in accountability, it is impacting you. Best to stay ahead of the curve and implement it on a level that makes your brand, product, and workplace more attractive to both employees and customers. Doing so will show a return on investment. Not doing so will create a people, product, and paid loss.