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Women In The Workplace

Customer Service

The brief article, linked to below, is an interesting read regarding customer service, and includes this very valid statement, “There is only one customer, the one in front of you.” Click here to read the article.

No.

“No” is a complete response. I had the great pleasure of spending sometime this week with a friend and colleague, Deborah Siegel, PhD. While talking with Deborah, she shared something amazing. She said she has a place in her office where she marks down when she says ‘no.’ So why is saying no a bigContinue reading “No.”

Set Your Goal, Listen To Yourself

This TEDx video from the TEDxWomen event I organized has one of my favorite thoughts within it…Marcia, who swam the English Channel, notes when people discourage a goal, call it crazy, etc., it equates to “leveling the field” – the notion that if they can’t do what you are aiming for, then you can’t either.Continue reading “Set Your Goal, Listen To Yourself”

Ignore Them

Setting a goal is the easy part. Staying focused is when the challenges kick in. And perhaps one of the biggest distractions on the path to achieving a goal is when others question your goal. Recently I coordinated a TEDx event. One of the speakers, a successful English Channel swimmer noted the feedback she oftenContinue reading “Ignore Them”

Women, The Workplace & Self Esteem – Like Watching A Rerun

My summer reading pile is almost all books about women. Books about women in the nineteenth century, women and self esteem, women and leadership, women in politics, etc. All very interesting, all research for articles and a book I’m drafting out. And while these books are interesting, all too often there is a common threadContinue reading “Women, The Workplace & Self Esteem – Like Watching A Rerun”

What Is It Really Worth? Or, If You Aren’t Contributing Give Up Your Seat At The Table

With stats showing over 75% of the U.S. workforce is unhappy with their job(s) you have to begin to wonder why they stay. Where is the value for them in maintaining the misery, not only for themselves, but most likely, the ripple impacts their family and friends? Money and/or family, is the response I mostContinue reading “What Is It Really Worth? Or, If You Aren’t Contributing Give Up Your Seat At The Table”

What Is Beneath The Surface?

What is beneath the surface of your decisions? Do you even consider what the motivators might be for deciding and acting the way you do? While “critical thinking” is a fairly common term and practice, what about “critical awareness”? Critical thinking involves looking into data, etc. when pursuing a decision or outcome. Critical awareness takesContinue reading “What Is Beneath The Surface?”

Inclusion

One of the greatest hurdles to productive group implementation is one of the easiest to solve, listening. Was everyone heard is a major indicator in whether or not the product of a decision will be implemented and the percentage of support it will receive. When we look at the model of group decision making –Continue reading “Inclusion”